When the surgery is closed or you need medical help fast you should telephone 111 for medical advice. You will be assessed, given advice and directed straightaway to the local service that can help you best.  That could be A&E, an Urgent Care Centre or Minor Injuries Unit, an out-of-hours GP, community nurse, emergency dentist or a late opening pharmacist.

You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year.  Calls from landlines and mobile phones are free.

You should dial 999 for an ambulance if your condition is critical.

Please do not attend Accident and Emergency unless you really have had a significant accident or have a medical problem serious enough to need hospital input.

Primary Care Access Hubs

Need to see a GP or nurse in the evening or at the weekend?

Monday to Friday: 18:30 – 20:30

Saturday and Sunday: 08:00 to 20:00

Call the surgery or call 0330 053 9499 during the above hub opening hours to book an appointment at one of three locations. Please note opening hours will vary between hubs:

• Bounds Green Group Practice, Gordon Road, London N11 2PF
• Lawrence House Surgery,107 Philip Lane, Tottenham, London N15 4JR
• Queenswood Medical Practice, 151 Park Road, London N8 8JD
• Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW

Please click here for the video relating to evening and weekend appointments. 

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.